T-Mobile Faces The National Advertising Divisions Reality Check

T-Mobile Faces The National Advertising Divisions Reality Check



The big three US carriers don’t like each other, but the long-simmering feud between AT&T and T-Mobile seems to have just hit a boiling point, and watchdogs are now having to step in.

AT&T has dragged T-Mobile before the National Advertising Division (NAD), and the watchdog’s verdict is finally in.

For reference, over the last year, T-Mobile has been pretty vocal about its direct competitors hiking pricing, alleging that Verizon and AT&T “have announced price increase over price increase a combined ten times in the past two years.” According to the NAD, the language “10 price hikes in two years” appeared under the logos for AT&T and Verizon in a T-Mobile ad, which the watchdog deemed to be xaggeration, via Android Authority.

According to the NAD, T-Mobile’s claim lacked direct substantiation, with the carrier giant reportedly trying to frame every minor fee adjustment as a “price hike.” The NAD suggests that T-Mobile discontinue the exaggerated “10 price hikes” claims.

Elsewhere, the NAD also challenged T-Mobile’s own satellite connectivity claims and found that claims like “If customers can see the sky, they’re connected (to T Satellite),” and “No matter where you are, you will never miss a moment” were not ‘literally’ true, considering that the service is only available in the US, and within the nation too, it doesn’t ‘reliably’ work everywhere.

NAD determined that these claims communicated universal coverage and cannot be properly qualified with a disclosure. Accordingly, NAD recommended that T-Mobile discontinue the two express claims and modify its advertising to avoid conveying the implied universal coverage messages.

Murky marketing at best

T-Mobile also took a hit on its “Added Value” claims. The tech giant advertises its Experience Beyond plans to offer $200 of added value per line and $600 extra value for a family of three. According to the watchdog, it found evidence to substantiate T-Mobile’s claims for the $200 added value, “but that the claims did not adequately communicate the basis of the ‘bargain’ that T-Mobile is offering to consumers.

Essentially, the NAD said that T-Mobile’s communication around the plan was murky at best, and that T-Mobile did not have a reasonable basis for claims that a family of three would see $600 in ‘extra value’ with the plan. The NAD, again, suggested that T-Mobile discontinue or modify these claims.

Although the NAD can not enforce its decision, T-Mobile does feel somewhat slighted, and has decided to appeal the NAD’s decision.


Disclaimer: This news article has been republished exactly as it appeared on its original source, without any modification. We do not take any responsibility for its content, which remains solely the responsibility of the original publisher.


Author:Karandeep Singh Oberoi
Published on:2026-01-09 03:05:00
Source: www.androidpolice.com


Disclaimer: This news article has been republished exactly as it appeared on its original source, without any modification. We do not take any responsibility for its content, which remains solely the responsibility of the original publisher.


Author: uaetodaynews
Published on: 2026-01-09 03:32:00
Source: uaetodaynews.com

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